Agreement – Helly Hansen


The website (the "Website") is a site operated by Helly Hansen UK Ltd, company number 00791202, (the "Seller"), whose registered address is at Regent House, Clinton Avenue, NG5 1AW Nottingham. The Seller's VAT number is GB 196425142. The Buyer is the person stated as Buyer in the Order (the “Buyer”). The Seller supplies the Products ("Products") listed on the Website.

These conditions of sale constitute, together with the Order and the Order Confirmation, the total contractual basis for the purchase (the "Agreement").


The prices referred to in the Website include VAT but exclude delivery cost. Information about the total amount to be paid by the Buyer, including environmental fees and all other fees and delivery costs, and the purchase specification of each element of the total price, is given in the order (“Order”) before payment is made.


The Seller will acknowledge receipt of the Order electronically. All Orders are subject to acceptance by the Seller. As the acknowledgement of receipt is not acceptance of the Order, the Seller will confirm such acceptance to the Buyer by sending an e-mail that confirms that the Product has been despatched (the "Order Confirmation"). The Buyer shall review the Order Confirmation for any non-compliance with the Order both in terms of numbers, type of Product, price etc. Any discrepancy between the Order and the Order Confirmation shall be reported to the Seller as soon as reasonably possible either by clicking the contact us button, by calling the Seller on 0800 142 2210.

Seller cannot be held liable for and is not bound by writing or typing errors occurring in the communication with the Buyer.

Seller reserves the right to cancel an order or a part of an order if the Product is out of stock. If out of stock, the Seller can choose to offer the Buyer information about alternative Products. The Seller reserves the right to cancel Orders made by Buyers acting in the course of trade.

In order to be able to shop at, the Buyer must be over 18.


The Seller accepts payment with MasterCard, Visa and Paypal. The Seller will not charge the Buyer's debit or credit card until the Product has been despatched. The Seller may decline the Buyer's Order if the payment through the Buyer's debit or credit card is declined.


Delivery will be made to the address stated in the Order Confirmation. The Buyer chooses the method of delivery from the choices offered upon of ordering.

The time of delivery will depend on the Buyer’s chosen method of delivery and will appear at the Order Confirmation. If more than one Product is ordered, the Seller reserves the right to send the Products in separate shipments.


The Buyer holds the responsibility for the Product from the time the item is delivered to the Buyer according to the Agreement. If the time of delivery has arrived and the Buyer fails to personally take delivery of the Product at the appointed delivery time, the Buyer will be responsible for any loss or damage which is due to the Product itself.


The Buyer may cancel the purchase of the Product within seven (7) working days from the date of receipt of the Product pursuant to the EC (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations 2001. The right of cancellation may be exercised even if the Product is free from defects and prior to the Product being delivered.


When the Buyer receives the Product, he or she is recommended to examine whether or not the Product is in accordance with the order and whether the Product has been damaged during transport or whether the Product suffers from defects. If the Product is not in accordance with the order or suffers from defects, the Buyer must give notice of default to the Seller.


If the Product has a defect, the Buyer must, within reasonable time after the Buyer became aware of the defect, make a default notice to the Seller and of his intention to make a claim. This must be done no later than two months from when the defect was discovered by the Buyer. Any notices of default and notices of claims must be made in writing, either by clicking the contact us button or by calling the seller on 0800 142 2210.


If the Product suffers from defects or the Seller does not deliver the Product, and the defects and/or the failure to deliver is not caused by the Buyer or circumstances for which the Buyer is liable, the Buyer may exercise the rights under applicable Irish consumer law.


If the Buyer does not fulfil its obligations under the Agreement, and the non-fulfilment is not due to the Seller or circumstances for which the Seller is liable, the Seller may, depending on the circumstances, exercise the rights under applicable Irish consumer law.

If the Buyer does not submit payment according to the Agreement, the Seller can choose to confirm the Agreement and demand that the Buyer pays the purchase amount (fulfilment). In the event of material breach of the payment obligation or other material breaches of the Agreement, the Seller may terminate the Agreement. The Seller can also choose to cancel the Agreement if the Buyer does not submit payment within a reasonable extended period of time determined by the Seller.


The Seller will process the Buyer’s personal information to comply with its obligations under the Agreement. The personal information of Buyers under the age of 15 will not be collected without consent from the Buyer’s parents or guardians.

Where the Buyer has provided his or hers consent, the Seller may use the Buyer’s personal information for other purposes, for example sending advertising material or information about Products. Such voluntary and informed consent may be given by the Buyer upon entering into the Agreement.

The Buyer can contact the Seller, either by phone 0800 142 2210 or by clicking the contact us button if the Buyer has any questions about the Seller’s use of personal information, or if the Buyer wants to seize the use of or change Buyer’s personal information.

The Buyer may access the Seller's privacy policy by clicking on the relevant link.


The parties shall try to settle any disputes amicably. If an amicable settlement cannot be reached, the matter shall be settled before the courts.

This Agreement shall be governed by the laws of Ireland and subject to the [exclusive / non-exclusive] jurisdiction of the Irish Courts.

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