Shopping Online

How do I search for a product?

For your convenience we have designed many different options to filter or search among our products. At the top navigation in the right corner, you can browse through the categories and then refine what product type you are looking for. You also have the option to filter into e.g. collection, sport and material.

If you know exactly what you need, you can use our search facility, type it in and you will find everything related to your search.

When you have found what you were looking for, simply click "add to bag", and return to shopping or follow the screen instructions to fill in payment and delivery details.

Do I need an account with you?

No - you do not need an account to shop with Helly Hansen Official Online Store.

However, creating an account will allow you to order without having to fill in your details every time you shop with us. You will also be able to view your order history and track your current order.

Do you have a size chart?

Yes, we never want to send you anything that doesn't fit properly. Check out our size chart here or on the product pages for measurements you will find all the information to ensure our product fits perfectly and looks great.

I have just placed an order. Can I cancel or change it?

Once your order has been confirmed, it's not currently possible for you to change it prior to dispatch.

You have an option to cancel but you need to be quick about it. Please call Customer Service immediately, and they will do their best to fulfil your request. However we cannot promise that they will be able to cancel the delivery if you have already received an e-mail confirmation stating that your order has already been shipped.

For additional information about cancelling your order, check our Return Policy.

If your order already has been shipped, you will need to return the order to us. Please go to "How to return a product?"

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